OFFICE OF THE DEAN OF STUDENTS
STUDENTS ENQUIRIES AND RESPONSE CENTRES 2020/2021
| Issue | Nature of Inquiry | Email to channel the request |
|
General Enquiries |
||
| General enquiries on academic matters | Academic | reg-academic@uonbi.ac.ke
|
| General enquiries on Non-academic matters | Dean of Students | dean-students@uonbi.ac.ke |
| General enquiries on financial matters | Finance Officer | fo@uonbi.ac.ke |
| General enquiries on ICT matters | Director ICT Centre | director-ict@uonbi.ac.ke |
| Postgraduate Issues | Graduate School | gs@uonbi.ac.ke |
| Common Courses Exams | BCUC | bcuc@uonbi.ac.ke |
|
Specific Enquiries |
||
| Admissions-Module I,II and III: | Admissions Office | admissions@uonbi.ac.ke
|
| Admission letters | Admissions Office | admissions@uonbi.ac.ke
|
| Re-Admission to University | Academic | reg-academic@uonbi.ac.ke
|
| Online Examination | Academic | reg-academic@uonbi.ac.ke |
| First Years Registration, Orientation and Online learning | Academic | reg-academic@uonbi.ac.ke |
| Course(s) Registration Portal | Academic | Reg-academic@uonbi.ac.ke
|
| Submission of CATS and Exams | Academic | Reg-academic@uonbi.ac.ke
|
| Special Exams / Deferments/ Deferments/withdrawals/HELB issues:
|
Cost Sharing | cost-sharing@uonbi.ac.ke |
| Transcripts/verification/ |
Exams Centre | examinations@uonbi.ac.ke
|
| needy students and financial aid services
Bursaries, Grants, Bursaries and Work-Study-Program |
Financial Aid | financial-aid@uonbi.ac.ke |
| Course Change (1st Years) – Inter-Faculty Transfer | Admissions | admissions@uonbi.ac.ke |
| Borrowing and returning of books | Library | librarian@uonbi.ac.ke |
| Fees Transfer | Students Finance | studentsfinance@uonbi.ac.ke |
| School Fees Payments and SMIS portal | Finance / ICT | studentfinance@uonbi.ac.ke |
| Excess fees refund | Students Finance | studentsfinance@uonbi.ac.ke |
| Telkom Line, Learning Bundles and Network Challenges | ICT Centre | Director-ict@uonbi.ac.ke |
| Jobs and Internships placements | Office of Career Services | careers@uonbi.ac.ke |
| Students with special needs / disability | Disability Liaison Office | disability@uonbi.ac.ke |
| Counselling, chaplaincy and mentorship | Students Wellness | counselor@uonbi.ac.ke |
| students association and clubs
|
Dean of Students | dean-students@uonbi.ac.ke |
| ICT support: https://ict.uonbi.ac.ke/
eClass: https://Eclass.uonbi.ac.ke/
SOMAS: https://somas.uonbi.ac.ke/
Web vpn: https://vpn.uonbi.ac.ke
Students email: https://mail2.uonbi.ac.ke/
Students’ portal: https://smis.uonbi.ac.ke/
Students AD: http://adstudents.uonbi.ac.ke/
|
ICT Centre |
|
STUDENTS ENQUIRIES AND RESPONSE CENTRES 2020/2021
HELP DESK AND HELPLINES
| OFFICE | CONTACT | TEL: | |
| Academic Registrar
|
Deputy Registrar (Admissions) | 020 491 3065 | reg-academic@uonbi.ac.ke; |
| Director Graduate School | Deputy Director Admissions | 0204913128 | gs-admissions@uonbi.ac.ke |
| College of Agriculture and Veterinary Services (CAVS) | College Registrar | 0731 603 475
0717 542 186 |
registrar-cavs@uonbi.ac.ke |
| College of Architecture and Engineering (CAE) | College Registrar | 0721 257 746 | registrarcae@uonbi.ac.ke |
| College of Biological and Physical Sciences (CBPS) | College Registrar | 020 213 9244
0775 239 244 |
registrar-cbps@uonbi.ac.ke
|
| College of Education and External Studies (CEES) | College Registrar:
Kikuyu Campus Kenya Science Campus |
0703 63 4415
020 252 7161
0727 211 426 |
registrar-cees@uonbi.ac.ke |
| College of Health Sciences (CHS) | College Registrar | 2726300 ext 43003 | registrar-chs@uonbi.ac.ke |
| College of Humanities and Social Sciences (CHSS) | College Registrar | 020 491 3227 | registrar-chss@uonbi.ac.ke |
| ODEL | College Registrar | 020 491 8039 | registrar-odel@uonbi.ac.ke |
SUPPORT EMAILS